top of page
FAQ
Frequently asked questions
FAQs
Our store is only available online currently but we do plan for a physical shop soon!
Do stay updated with our products and news!
We accept all major credit cards (Visa, MasterCard, American Express). You may also pay via PayPal.
If you have any concerns or queries, please email us directly at juice@guerrilla.sg.
Guerrilla.SG (Guerrilla.SG)is a secured website. We use PayPal to capture all our payments. We will not share or sell your personal information to any third parties.
Your order will normally be posted out 1-2 days after you place your order or earlier.
Please allow 2-3 working days (Singapore Orders) and 5-14 working days (International Orders) for delivery after it has been posted. This is only an estimated time frame and doesn’t take into account possible delays caused by severe weather, service interruptions, etc.
We absolutely understand that you can get excited while shopping online! So if you would like to cancel your paid order please email us within 2 hours of placing your order. We will process the refund via your payment mode.
A tracking number will be sent to you once the order has been shipped. If you do not receive the tracking number after 2 days, please drop us an email at juice@guerrilla.sg.
Unfortunately, we do not accept exchanges. You may place a new order for the size, colour or item you’d prefer.
Alternatively, you may like to gift it to your family or friends. They most probably will like it!
bottom of page
